Moving might be an exciting and curious part of life. Being human, everyone dreams to get something better in their life than what they have. Whether you are buying a new home or shifting from one place to another due to any other reasons, you will definitely require a moving team to complete your shifting process.
Hiring a professional moving team is the best and most convenient way to complete the moving process without any headaches. Moving home is such a daunting task but it can turn into an easy experience with the help of an expert team. There are a number of moving companies that will offer you end-to-end moving services at very affordable and reasonable prices. If you want to get an exact moving estimate from the movers, you should be aware of the concept of call-out fees. In this blog, we will discuss what are call-out fees, why it is important, and the types of call-out fees.
What is a call-out fee?
A call-out fee is a service charge that you will have to pay to the removalists when they come to your home for the survey. It is the set of costs, also an additional fee over the entire moving services.
Call-out fees are not fixed costs charged by a service provider to attend the home survey. These prices are usually not included in service charges. These charges depend on the time consumption and effort it takes for the expert to attend to your residential or commercial place.
Call-out fees fluctuate from one tradesperson to another one. There are numerous removalists who charge for the extra work or inspection which is totally excluded from their hourly rates. It is the cost of travel expenses, basic operating, and hour based. Call-out fees also cover the fuel and staffing costs; these are also called booking and administration fees.
Also, it relies on the nature of the work that a removalist team has to do for you. If your work is more complicated and time-consuming, you must pay the ultimate charges for your job.
Types of Call-Out Fees While Moving
Call-out fees are the type of way that removalists or other service providers can charge you. If you want to know the types of call-out fees you can read our below-given section.
-
Flat Rate Fees
Sometimes the process of moving is just simple with no obstacles like you are living on the ground floor or your flats lead to an elevator, you don’t have narrow pathways, or your belongings are not that much bulky or easy to load and unload. In such cases, removalists offer flat-rate quotations to their clients.
-
Per-Minute Rates
Most removalist companies likely follow this criterion to charge their call-out fee per minute rates. In this term, if your cargo takes 2 hours and 45 minutes to move, the company will charge you for three hours. Most removalist companies will charge full one-hour blocks. However, you can easily ask your removalists about some concessions. They might give you some discount or charge you with the round figures.
-
Hourly Rates
This type of call-out fee structure is highly used by Interstate and local removalist companies because it is easy to calculate. Additionally, some of them prefer minimal booking times so that the jobs are guaranteed to be worthwhile. You should always ask your removalists for their minimum hourly rate.
Types of Removals Services and Their Respective Call-Out Fees
In the below section, we will discuss the most common removal services that you could easily get from the moving team. All the services are different from each other and their cost will vary depending on some factors like the distance of the move, complexity & volume of the move along with that the service type can also affect the house moving cost.
-
Household Removals
Household removal is a common service used by most homeowners to get help to move and relocate their items and home furniture from one place to another. In Australia, most Household removals charge call-out fees per hour, the approximate call-out fees will be $40 to $50. It is negotiable and can be decreased or increased according to your move.
-
Commercial Removals
Commercial Movers are available for business purposes such as offices moving from one location to another location. Commercial removals cost more than household movers. The call-out fees for a commercial move are expected to be $65 to $80, basically, it fluctuates with the circumstances and the size of vehicle you require while moving.
-
Local Removals
Whether you are moving a few items or a whole household from one place to another you must require transport and manpower for the moving process. There are numerous moving companies in Melbourne providing local moving. Local mover’s call-out fees usually start at $65 to $100.
-
Interstate Removals
If you want to move your home interstate call-out fee usually starts at $200 to $500 and can go beyond the distance and complexity of moving your items and furniture. You need to pay more for your move due to higher fuel costs, also heavy items and furniture will require more manpower for lift and load.
Factors that Can Affect Call-Out Fees Cost
Here, we will present the factors that might affect the price of call-out charges. You can avoid paying more by considering these factors.
-
Location:
The cost of a call-out fee can be affected by the location of the service provider and the customer. If the distance between the pick-up point and the service provider is high the call-out fees will automatically be increased. Providers in urban or high-traffic areas charge more than those in rural areas.
-
Time of day:
The time of day that the service is required can also impact the cost of a call-out fee. Emergency call-outs or those required outside of normal working hours may be charged at a higher rate.
-
Type of service:
The nature of the service required can also affect the call-out fee. The complexity of the work can also be the reason for high call-out charges. More complex or specialized services may require additional equipment or expertise, which can increase the cost.
-
Service provider’s experience and reputation:
The experience and reputation of the service provider can also impact the cost of a call-out fee. Established and well-regarded providers may charge more than less experienced or unknown providers.
-
Demand for the service:
The level of demand for the service can also affect the price of a call-out fee. If there is a high demand for the service, providers may charge more to compensate for the increased demand.
-
Distance traveled:
If the service provider has to travel a long distance to reach the customer’s location, they may charge a higher call-out fee to cover the costs of transportation and time.
What is the average call-out charge in Australia?
The average call-out charge in Australia can vary depending on the service provider, location, and other factors. It’s difficult to provide an exact figure since call-out charges can range from as low as $50 to as high as $200 or more. Some of the removalists charge call-out fees hourly and others have fixed call-out charges. The call-out charges are not fixed, every service has its own charges. Different companies charge as per their requirement.
It’s important to note that the call-out fee is typically just one component of the total cost of the service, which can include additional fees such as labor and materials. It’s always a good idea to get a detailed quote from the service provider before agreeing to any work.
Transparency Is The Best Policy
Before you hire the removalists company, it is better to collect all the information about their contract, moving fees, call-out fees, moving schedule, and transport. At OZ Removalists we believe in transparency and charging our clients the necessary fees. We definitely don’t charge any hidden charges or any other surprise charges.
